Return Policy

Order Cigars Online
Return and/or Exchange Policy
Return Policy:

Our shippers check and double check each package before it ships, but we are human and mistakes do happen.
If its a shippers mistake:
Email Us or Call us at (716) 710-2132
We will reship you the correct order or product, and enclosed a per-paid return tag for the wrong product sent.
You can return your package in the same box it came in, to the return address marked on the box.

ENCLOSE your packing slip or note telling shipping of the error and write in the correction the shipper needs to make.
Also, write down your Phone Number on the packing slip. 
Please mark your order number on the outside of the box returned.
(Order number located at the top of the packing slip)

If its a mistake on your part: In this case, please ADD the shipping cost to reship
(Check or Money Order.) or let us know if we can recharge your credit card for shipping.

Note:  Only Full Cartons can be returned.

No return authorization number is needed, just send it back within 14 days of receipt.
We will get this correct or corrected order out to you ASAP.

Return Address:
Order Cigars Online
PO Box 40
Irving, NY 14081

We Accept:


Fast and Fresh by


Order Cigars Online

You must be 19 or older to purchase tobacco online. We do not sell cigarettes.

 Products Sold are For Personal Use Only.


Prices subject to change without notice.
Not responsible for typographical errors.


Site Updated:

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On Sale - $9.50 Carton


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